Let's T.A.L.K. - Handling the Difficult Performance Appraisal

Michael Ferraro
This program is presented in a half-day format. Contact Us

All managers dread difficult performance appraisals. There are some employees who won't talk, some who resent criticism and the top performer who still needs to improve. Handling difficult performance appraisals represents one of management's biggest challenges. And yet, they are also the best way to help people get better at what they do.

Objectives for this training video will ensure that managers and supervisors:

  • Learn how to Tell employees exactly how they view their performance
  • Know to Ask for feedback from difficult direct reports
  • Discover ways to Lead toward a solution
  • Keep at it until needed changes stick

Other key learning points for this program are:

  • Performance appraisals help people become better at their jobs
  • How a sincere give and take can expose hidden motivations
  • Ways to encourage top performers to do better
  • How to overcome objections to a 360-degree feedback
  • Why continuous feedback reduced problems at the performance appraisal meeting
  • The importance of staying focused on work-related issues
  • How the T.A.L.K. method handles any problematic appraisals

This training video uses dramatic examples that illustrate many managers' worst performance appraisal nightmares. This video shows how the T.A.L.K. model leads employees to a mutually agreed upon resolution to any workplace challenge.

Each employee will receive a participant's binder, which will include discussion questions and activities, as well as a self-study workbook to be used as a reference tool in the future.

We provide a fun and motivating approach for your employees through our team approach to learning, the customization we provide for you, individual exercises and small group activities.