Relationship Selling using Everything DiSC® Sales

Delivery Timeframe

4 Hours In Classroom Session or 2 Hours For Virtual Session

Assessment Completion

Participants will complete the Everything DiSC® Sales Assessment

Learning Outcomes:

Identify your own DiSC® style, noting the key priorities, strengths, and challenges that influence how you interact with customers during sales.
Learn about other DiSC® styles by understanding both the differences and commonalities among various buying preferences, recognizing behaviors unique to each, and discovering new ways to build connections with every type of customer.
Develop an action plan to optimize your sales approach and achieve stronger results.

This program consists of six modules.

Section I: Understanding Your DiSC® Sales Style:

Module 1: Become familiar with the DiSC® Sales Map and define your specific sales style priorities.
Module 2: Apply your knowledge of sales priorities and consider how DiSC® insights can enhance your interactions with clients.

Section II: Recognizing and Understanding Customer Buying Styles:

Module 3: Learn a method for identifying where customers fit on the DiSC® Map and practice the mapping technique.
Module 4: Investigate what drives each customer's buying style and chart your customers' profiles.

Section III: Adapting Your Sales Style to Your Customer's Buying Style:

Module 5: Examine how not adjusting your approach can disrupt sales and learn strategies to adapt for better customer outcomes.
Module 6: Practice new adaptation techniques for your most difficult customers and create plans for improving those sales relationships.

The training also includes post-session reinforcement using Everything DiSC® Customer Interaction Maps. Participants answer online questions about a particular customer and receive a personalized map comparing their own style to their customers. This enables them to understand priority similarities and differences and explore targeted strategies for building more effective connections.