Discover the incomparable power of customer service delivered from the heart! Johnny the Bagger®: A True Story of Customer Service explores how a young man with Down syndrome makes an unforgettable impression each day in the grocery store where he works as a bagger. The lesson Johnny delivers is that individual employees, no matter how small their jobs might appear, have a unique power to make a lasting difference in the minds and hearts of everyone who comes in contact with your organization.
Along with the DVD, you will receive via an email soft copies of the support materials. They include the leaders guide and reproducible participant materials for you to use in delivering the program.
Attention: Now available online through TAG (Training Assets Gateway), a library providing you with ready-to-use classroom and e-learning courses and hundreds of vignettes you can use to develop new training or to enhance/build upon existing training and blend them together. Sollah recently purchased VisionPoint's 600 programs and are now integrated into TAG.
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