TRAINING SOLUTIONS Inc.
 TRAINING SOLUTIONS Inc.
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Classes / Training Facilitation

 Michael Ferraro TRAINING SOLUTIONS Inc. (TSI) has a reputation for using a motivational style that will energize your employees and help them learn more about themselves and their teammates. Among other things, we can integrate games and eye-opening exercises into each session that will not only help employees to gain valuable insight, but also help increase their productivity and job satisfaction. Depending on the topic and the need, TSI will use a variety of training styles, including personal assessment tools, video training programs, handout materials, PowerPoint presentations, group and individual exercises and speaker presentations. TSI also has consultants who are certified in DiSC and MBTI.

 Michael Ferraro TSI has successfully facilitated groups from 10 to 100. We promise you will have an exciting learning experience with us! Depending on the topic and the need, we can also integrate a video training program.

TRAINING SOLUTIONS also offers special training series designed to help employees build skills more specifically designed to their positions. Click here or click below on "Front Line Employees Series" and "Supervisory Skills Development Series".

Below is the list of our more popular classes. By clicking on any topic, you will be given a page about that class.

ATTITUDES Adventures in Attitudes
CHANGE MANAGEMENT Ready. Set. CHANGE!TM (Reacting Smarter. Adapting Faster. Engaging Together.)
COACHING The Courage to Coach
Coaching Employees
Getting The Most From Your Key Contributors
Whale Done!TM
COMMUNICATIONS Bad ApplesTM: How to Deal with Difficult Attitudes
Coping With Difficult People
Improving Communication
Life is a Series of Presentations: Inspire, Inform & Influence. Anytime, Anywhere.
CONFLICT RESOLUTION Conflict Management: A DiSC®-Based Approach
How To Turn Conflict Into Collaboration
Managing Conflict and Resistance
CUSTOMER SERVICE Being Responsive to Customer Differences
Glad I Could Help
Telephone Courtesy Pays Off
DISCIPLINE Documenting Discipline: Legally Documenting Employee Performance
DIVERSITY Discovering Diversity
Generations
M.E.E.T. On Common Ground
EXPECTATIONS Managing Work Expectations
FRONT LINE EMPLOYEES Front Line Employees Skills Development Series
HARASSMENT It's Not Just About Sex Anymore
Let's Face It: Harassment Training for Supervisors
Sexual Harassment? You Decide
INTEGRITY A.C.T. with Integrity
INTERVIEWING Successful Interviewing and Hiring
LEADERSHIP Developing Effective Leaders
The Extraordinary Leader
Work of Leaders
LEGAL ISSUES It's the Law: The Legal Side of Management
LISTENING Understanding Personal Listening Approaches
MANAGEMENT Frontline Management: Leveraging The Strengths of Your Style
Increase Management Effectiveness
Managing Four Generations in the Workplace
Peer Today, Boss Tomorrow
MEETINGS MANAGEMENT Effective Meeting Management
Fearless Facilitation! How To Lead Effective Meetings
MOTIVATION Motivation: dream it. walk it. believe it!
PERFORMANCE Effective Performance Management
Let's TALK - Handling the Difficult Performer
RELATIONSHIPS Improving Relationships with MBTI®
M.E.E.T. On Common Ground (Speaking Up for Respect in the Workplace)
Understanding Workplace Behaviors to Improve Communications and Productivity
Understanding Yourself and Others - with DiSC®
SALES Building a Sales Relationship
DiSC®-Powered Selling
Relationship Selling: Understanding Customers' Buying Styles to Sell More
Sales-Smarts for Sales Professionals
Sales-Smarts for Sales Managers
Sales-Smarts for Service and Support Professionals
SUPERVISORY SKILLS Supervisory Skills Development Series
STRESS Coping with Personal and Relationship Stress
TEAMS Collaborative Skills for Teams
Improving Team Motivation
Successful Innovation Teams
Team Effectiveness Series
TIME MANAGEMENT Time Mastery

CALL TRAINING SOLUTIONS, INC. FOR PRICING INFORMATION AND OTHER DETAILS.

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