TRAINING SOLUTIONS, Inc., a strategic business partner with Profiles International, Inc., offers selections assessments and testing instruments from Profiles International, Inc. Profiles products and services reduce costs while increasing teamwork and communication, training effectiveness, productivity and profits. Wiley purchased Profiles International.
The Profiles CheckPoint 360 Degree Competency Feedback System is a method executives use to help managers they supervise to become more effective. Managers receive feedback from the full circle of people with whom they interact. The report tells you how to improve training, management techniques and communication and enjoy greater success.
Poor customer service costs your company dearly. Worldwide, up to two-thirds of all customers leave due to poor customer service. Every customer service encounter has the potential to gain repeat business or drive it away. Concise and easy to administer, the Customer Service Profile identifies candidates and employees with superior customer service skills and helps you coach existing employees to greater success. Results are presented in a Placement Report, Individual Report, Coaching Report, and a report that compares your company's perspective on providing customer service with the perspective typically found for those in your industry. Recognizing that distinct industries have specific customer service values, the Customer Service Profile is also available as a custom product for healthcare, hospitality, financial and retail industries.
The Pathway Planner™ is an in-depth planning and personal assessment you can use as an educational and career planning tool to help you discover what career possibilities best suit you. Research shows when you find the right career match, your probability for success and satisfaction increases dramatically.
The Profiles Performance Indicator™ measures five key personality factors and their impact on seven critically important aspects of success in business. The report helps you understand how an individual is effectively understood, motivated and managed. It is economical and is quick to take, making it the ideal choice.
The Profile XT&trade is a multi-purpose assessment that is used for selection, coaching, training, promotion, managing, and succession planning. It is a powerful and dynamic management tool that employs 21st Century technology to put the right people in the right jobs. It is administered on the Internet and reports are immediately available.
Profiles Sales Assessment™ is a tool for selecting, managing and training salespeople. It measures five key qualities of successful salespeople and predicts performance in seven critical sales behaviors. Using the Profiles Sales Indicator to build and develop a sales organization can result in record-breaking productivity, retention of top performers, and exceptional profitability.
The Profiles Sales CheckPoint™ is a 180-degree feedback system that helps Sales Managers evaluate sales people, surface their development needs, and align sales priorities. It provides useful information to support better coaching and communication, leading to higher sales person productivity and satisfaction, and lower turnover.
Step One Survey II lowers an employer's risk when hiring people to positions of trust and responsibility. Employee theft costs employers an average of $9 per employee, per day - that's over $2,000 a year, per employee, that comes off the bottom line. This survey helps to identify reliable job candidates with integrity and work ethic who are drug free. The Step One Survey II is how companies protect themselves from theft of money, property, time, and other assets.