TRAINING SOLUTIONS, Inc., a strategic business partner with Profiles International, Inc., offers selections assessments and
testing instruments from Profiles International, Inc. Profiles products and services reduce costs while increasing teamwork
and communication, training effectiveness, productivity and profits.
The Profiles CheckPoint 360 Degree Competency Feedback System is a method executives use to help managers they supervise to become more
effective. Managers receive feedback from the full circle of people with whom they interact. The report tells you how to improve training,
management techniques and communication and enjoy greater success.
Poor customer service costs your company dearly. Worldwide, up to two-thirds of all customers leave due to poor customer service. Every
customer service encounter has the potential to gain repeat business or drive it away. Concise and easy to administer, the Customer Service
Profile identifies candidates and employees with superior customer service skills and helps you coach existing employees to greater success.
Results are presented in a Placement Report, Individual Report, Coaching Report, and a report that compares your company's perspective on
providing customer service with the perspective typically found for those in your industry. Recognizing that distinct industries have
specific customer service values, the Customer Service Profile is also available as a custom product for healthcare, hospitality, financial
and retail industries.
The Profiles Performance Indicator™ measures five key personality factors and their impact on seven critically important aspects of success
in business. The report helps you understand how an individual is effectively understood, motivated and managed. It is economical and is quick to
take, making it the ideal choice.
The Profile XT™ is a multi-purpose assessment that is used for selection, coaching, training, promotion, managing, and succession
planning. It is a powerful and dynamic management tool that employs 21st Century technology to put the right people in the right jobs.
It is administered on the Internet and reports are immediately available.
Profiles Sales Indicator™ is a tool for selecting, managing and training salespeople. It measures five key qualities of successful
salespeople and predicts performance in seven critical sales behaviors. Using the Profiles Sales Indicator to build and develop a sales
organization can result in record-breaking productivity, retention of top performers, and exceptional profitability.
Step One Survey II lowers an employer's risk when hiring people to positions of trust and responsibility. Employee theft costs employers
an average of $9 per employee, per day - that's over $2,000 a year, per employee, that comes off the bottom line. This survey helps to
identify reliable job candidates with integrity and work ethic who are drug free. The Step One Survey II is how companies protect themselves
from theft of money, property, time, and other assets.
Teambuilding is both challenging and rewarding. Effective teams achieve results far beyond what individuals could accomplish on their
own. But teambuilding is far more than putting a group of people together and hoping for the best. That's where Profiles Team Analysis
comes into play. This system reports the attributes of each team member and shows the team's strengths and alerts the team leader to
potential problem areas.
