If listening is vital to success, why do studies show that we listen at only 25% efficiency? Why do we do it so poorly? We get distracted, tune out if we lose interest, or force our own point rather than understand the other person. And that's just to name a few of our listening crimes.
Fortunately, effective listening is possible and like everything else, can be improved through practice. In You're Not Listening, a series of vignettes identify poor listening habits and demonstrate how to overcome them.
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