Part One: Meet the Dove, the Owl, the Eagle, and the Peacock - the four common types of behavior. Each has their own distinct style, and if they're not properly understood, the results can be rather messy and nasty. Part one of this two-part course, with its dramatic vignettes on communication problems, can prevent just that. Learn how the four styles differ, identify yours and those of your colleagues and pave the way for smoother and more open lines of communication in your organization.
Part Two: The players have been the identified. The styles have been figured out. It's now time to play the relationship game and win. Have your staff adjust to the different styles, work around its ways and nuances so that they can communicate better with each other.
This program includes all you need to deliver the training. Trainer's package includes Leader's Guide and Participant Materials. To preview, click the FREE Video Preview. Quantity discounts available.
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