Telephone Courtesy Pays Off II (LDVD)

Telephone Courtesy Pays Off II (LDVD)

Here's the story: An irate customer is threatening to stop doing business with Barb's company. For he has just been at the nasty end of poor telephone service. So to solve the problem and keep their precious customer, Barb meets with her staff at once, and they work together to lay down the dynamics of excellent telephone service.

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