The Five Behaviors™

The Five Behaviors™

Training Solutions, Inc. is an Authorized Partner of new The Five Behaviors of a Cohesive Team. This program is based on the best-selling book "The Five Dysfunctions of a Team" by Patrick Lencioni.

Training Solutions can facilitate this program for you, or you can have an internal person facilitate the program with some consultation with Training Solutions.

"We have turned to C. Michael Ferraro many times over the years to facilitate a wide variety of programs that promote individual and team growth. Most recently, we engaged Michael to facilitate the Five Behaviors program, and we were very pleased with the results. Michael was able to draw on his experience facilitating this program with other companies and apply his insights about our company culture to create a customized approach based on our specific needs. We noticed subtle changes in the way team members interacted with each other almost immediately, and over the course of the program we saw real improvement in the overall team dynamic. Our investment in the Five Behaviors program gave us the tools we need to maintain and improve our team interactions which in turn will drive team success and business growth."


The Five Behaviors of a Cohesive Team is an assessment-based learning experience that helps individuals and organizations reveal what it takes to build a truly cohesive and effective team in the most approachable, competent, and effective way possible.

As of mid-2016, this program is now powered by All Types™ as well as by Everything DiSC®.

Powered by the online Everything DiSC®, the profile helps each participant understand their own DiSC style, their team members' styles and how their style contributes to the team's overall success. The program helps teams understand how, as a team, they score on the key components of The Five Behaviors model. (Training Solutions, Inc. is also an Authorized Partner of Everything DiSC.)

Everything DiSC® Trainer Certification

Powered by All Types™ is based on Carl Jung's theory of psychological types, like the MBTI® instrument, as their preferred indicator of behaviors and personality. (Training Solutions, Inc. is also an Authorized Partner of All Types™).

The single most untapped competitive advantage is teamwork.

To gain this advantage, teams must focus on the five important behaviors: Trust, Conflict, Commitment, Accountability and Results. In this program those behaviors are dealt with one at a time through a series of sessions focused on the following to:

  • Trust One Another
  • Engage in Conflict Around Ideas
  • Commit to Decisions
  • Hold One Another Accountable
  • Focus on Achieving Collective Results

Who is this program for?

This program is designed especially for intact teams and work groups. Here are 2 teams from different industries learning from this program:

Is your team ready?

Take this survey to help you think about it.

Can Training Solutions, Inc. facilitate this program in my company?

Yes, we can because we are an Authorized Partner of The Five Behaviors of a Cohesive Team. We can talk with you about how to prepare the team and schedule the sessions at your convenience. You would not need to purchase the Facilitator's Guide. We would administer the online assessments to your team members and produce the reports to prepare for the sessions.

Can I facilitate this program in my company with an internal employee?

You can, if you are an experienced facilitator and use the complete Facilitator's Guide available for you to purchase. A certification is not required but is available as an option for you to learn more and be better prepared to facilitate this impactful program.  This is an online certification process. Click here for the available dates and pricing.

There are 7 modules in this program, and the team will be sharing many feelings, emotions, and opinions; so the strong facilitator needs to be able to move the group successfully through the discussions.

Click here to purchase The Five Behaviors of a Cohesive Team Facilitator's Guide powered by Everything DiSC®.

What is included in the Facilitator's Guide?

The Facilitator's Guide includes an USB drive with:

  • 7 modules for facilitation (each from 1 to 3.5 hours in length)
  • PowerPoint with over 40 minutes of video
  • Images, Posters, Templates
  • Video Viewing Guide
  • Participant handouts with activities
  • Podcasts, online resources
  • Research report

A set of take-away cards is also included for each of The Five Behaviors.

What are the seven modules about?

Each module builds on the previous one. Exercises within each module gives participants to try practicing the behaviors.

  • Module 1: Introduction
  • Module 2: Building Trust
  • Module 3: Mastering Conflict
  • Module 4: Achieving Commitment
  • Module 5: Embracing Accountability
  • Module 6: Focusing on Results
  • Module 7: Review and Action Plan

There is a Facilitator's reference tool called The Five Behaviors of a Cohesive Team Annotated Team Report that is developed online automatically from combining the Participants' Reports.

This report is designed to give the Facilitator the same information that appears in the participant reports along with the team information. Within this special report, the Facilitator receives many notes, hints, and explanations that are shown in the Team Report. Click here for a free sample Team Report powered by Everything DiSC® and click here for a free sample Team Report powered by All Types™.

What does an individual's The Five Behaviors of a Cohesive Team Profile Report look like?

Each individual will take pre-work assessment online. Each report is personalized to give you valuable information including a summary of your team's results in The Five Behaviors. Each of the five behaviors (Trust, Conflict, Commitment, Accountability, Results) is reviewed with the perspective of your behavioral style as well as the team's results. Click here for a free sample Participant Report powered by Everything DiSC® and click here for a free sample Participant Report powered by All Types™.

Click here to purchase the individual assessment powered by Everything DiSC®

Listen to Patrick Lencioni talk about leadership and teamwork.

 Everything DiSC Workplace Certification

Five Behaviors Accreditation

Five Behaviors Accreditation is available. For more information, click here