This class pays special attention to the competency areas of selling, communication and presentation that are particularly relevant for new sales professionals. Using the S.A.L.E. process, participants are given a variety of opportunities to explore and practice skills and strategies for responding to common sales situations. Recurring themes include demonstrating how every interaction with a customer is an opportunity to build trust and loyalty to move a sale forward.

What's the formula for success? The SalesSmarts^TM S.A.L.E. Process is:

Set up for success
Analyze needs
Link to solutions
Establish commitment

Learning Point Highlights:

• Explain the elements of each step of the SalesSmarts^TM S.A.L.E. Process and how each step builds trust and credibility with prospects and customers
• Navigate through a sales call following the SalesSmarts^TM S.A.L.E. Process
• Respond professionally to common customer questions and objections
• Identify buying signals and skillfully manage appropriate actions in order to move a sale forward

This program is presented in a half-day or full-day session.

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