Companies that employ satisfied, successful people reap the rewards of increased productivity and reduced turnover. Work expectations are those things people consider likely to happen in their job situation, either now or in the future. Whether spoken or unspoken, met or unmet, expectations have a powerful impact on our thoughts, feelings, and behaviors, and play a key role in driving our attitudes. Research shows that people who have clearly defined, well-communicated expectations find more satisfaction and success in their work than people whose expectations go unspoken or unrealized.

This training program helps people in your organization:

• Identify their expectations
• Discover which expectations they consider most important
• Learn how to communicate, initiate action, and adjust expectations
• Get feedback on managing their expectations
• Improve their outlook and enhance their attitude toward work
• Enjoy the benefits of increased job satisfaction and improved performance

In a typical employment situation, certain expectations - such as salary, hours, and job duties - are clearly understood by both employer and employee. Other expectations, however, are so intimately linked to an individual's concept of work that they oftentimes go unspoken or unacknowledged. Here are the 10 expectations that impact today's employment relationships and are discussed in this training program through a personal assessment tool:

Recognition
Autonomy
Expression
Career Growth
Diversity
Teamwork
Structure
Balance
Stability
Environment

Each employee will receive a participant's binder, which will include discussion questions and activities, as well as a 36-page personalized assessment to complete in class and use through the training program. Through our team approach to learning, the customization we provide for you, individual exercises and small group activities, we provide a fun, motivating approach for your employees.

This program is best presented in a full-day format; however,
a half-day format can be customized.

CALL TRAINING SOLUTIONS, INC. FOR PRICING INFORMATION AND OTHER DETAILS.