Managing Four Generations in the Workplace

Michael Ferraro
This program is flexible and can be offered over three full days or, in a modular format over several weeks. Contact Us

For the first time in history, there are four generations in the workplace at the same time. Each of these age groups has different expectations and different demands, and employers who cannot recognize these will lose their best employees and see their workplaces in turmoil. In this scenario-based sequel to the best-seller Mixing Four Generations in the Workplace, this program will help supervisors and managers learn the techniques needed to handle cross-generational communications problems, avoid conflict, and maximize performance.

This program will teach you how to "Gen-Flex" or move into another generation's comfort zone. Do you remember the golden rule, "Do unto others as you would have them do unto you?" The golden rule would be great if we were all the same generation. But because people are different they need to be treated differently. This is the basis for what we call Gen-Flexing™, operating in another generation's world. Treat them as they want to be treated. Gen-Flex out of your comfort zone into theirs.

Each employee will receive a participant's binder, which will include discussion questions and activities, as well as a self-study workbook to be used as a reference tool in the future. We provide a fun and motivating approach for your employees through our team approach to learning, the customization we provide for you, individual exercises and small group activities.