The Generations class tackles the complexities of effectively working in and managing a multi-age workforce. This program provides insights and strategies that will minimize generational conflict, promote respect and strengthen communication and collaboration to make any workplace more productive.

Six thought-provoking video vignettes illustrate the most common generational issues in the workplace:

• Assumptions based on age
• Communication styles
• Use of technology
• Work ethic and loyalty

Participants will experience how to use the M.E.E.T. (Make time to discuss; Explore differences; Encourage respect; Take personal responsibility) approach to discuss and resolve generational differences in a way that maintains respect and productivity.

At the conclusion of the program, participants will be able to:

• Identify defining characteristics of the four generations in the workforce
• Recognize issues and situations that may be influences by generational differences
• Apply practical tips for working successfully in a multigenerational workplace
• Use the M.E.E.T. model to communicate effectively and maintain a respect-filled workplace

We provide a fun and motivating approach for your employees through our team approach to learning, the customization we provide for you, individual exercises and small group activities.

This program is presented in a half-day session.

CALL TRAINING SOLUTIONS, INC. FOR PRICING INFORMATION AND OTHER DETAILS.