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idXready™ Programs are the first training and development programs that are designed to integrate and synchronize all aspects of the learning experience, from participant pre-work, to individualized workbooks; from rich video assets imbedded into professional PowerPoint, to proven processing activities. By incorporating validated research-based assessments into participant workbooks, idXready™ Programs allow you to deliver training at an individual level, making your business and people skills training a vital part of your organization's learning strategy.

idXready™: Improving Your Listening Skills provides individuals with the key to clear communication through developing an understanding of effective listening techniques.

Learners will discover the five different approaches to listening and identify their most natural learning activities, participants will learn how to successfully communicate with others by modifying their listening style when communicating with team members and customers, creating efficient, productive, and effective work environments. Participants walk away with the skills, knowledge and tools to improve their listening skills, resulting in improved communications, fewer mistakes and misunderstandings and more productive information-sharing between team members.

In Improving Your Listening Skills, participants will:

• Recognize the importance of developing good listening skills by reflecting on their past listening experiences
• Discover the five different listening approaches used in communication, and specific characteristics of each approach
  • Five listening approaches: Appreciative, Empathic, Comprehensive, Discerning, Evaluative
• Discover their most natural listening approach
• Explore their strengths and challenges as a listener
• Identify effective listening approaches and behaviors, and practice modifying their listening approaches to meet the communication needs of team members
• Create action plans to improve their ability to communicate effectively to all team members by using different listening approaches

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FULLY-SCRIPTED LEADER'S GUIDE

The Leader's Guide is generated in easily accessible PowerPoint files. The leader's guide is synchronized with the participant workbooks and editable with personal touches if needed. A PowerPoint presentation is part of this training program with high-impact, visual storytelling slides with effective animations and professional, high quality presentations that quickly engage learners. There are PowerPoint files built with video synchronized right into the presentation. No more wasting time searching for video clips on a VHS tape or DVD, taking the stress out of transition time.

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INDIVIDUALIZED PARTICIPANT WORKBOOK

Workbooks incorporate personalized assessment results for each individual. As part of the workbook purchased, there is an assessment that is sent as pre-work completed online prior to training, ensuring training time is maximized. There are synchronized participant pages. For the trainer, there are corresponding participant pages for every PowerPoint reference. Note taking is made easy - guesswork is removed, and participants keep in step with every reference you make. Each workbook is 40 EPIC credits.

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Facilitation Services:

Ask us about facilitating this program for your organization when you fill out our guest registration.

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idXready™ is a registered trademark of Inscape Publishing.

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