Training Solutions - Classes Offered: Relationship Selling: Understanding Customers' Buying Styles to Sell More

RELATIONSHIP SELLING: UNDERSTANDING CUSTOMERS' BUYING STYLES TO SELL MORE!

This program will help salespeople communicate better and improve sales relationships. Participants are introduced to the DiSC Sales Map, which informs each step of the process:

Discover your DiSC sales style, priorities, strengths, and challenges
Recognize and understand your customers' buying styles
Learn to navigate from you to your customers

This program is made up of six modules.

Section I: Understanding Your DiSC Sales Style

Module 1 Goals:

Discover the DiSC Sales Map
Identify the priorities of your DiSC sales style

Module 2 Goals:

Practice what you've learned about your sales priorities
Reflect on how DiSC can improve your sales interactions

Section II: Recognizing and Understanding Customer Buying Styles

Module 3 Goals:

Learn a process for placing customers on the DiSC Map
Practice the customer-mapping process

Module 4 Goals:

Explore the priorities that drive each customer buying style
Map the buying styles of your customers

Section III: Adapting Your Sales Style to your Customer's Buying Style

Module 5 Goals:

Explore how failing to adapt can interfere with the sales process
Discover how to adapt for better outcomes with customers

Module 6 Goals:

Practice adapting to your most challenging customer
Develop a plan to improve sales interactions with this customer

The program also offers post-training reinforcement with use of the Everything DiSC Customer Interaction Maps. Participants respond online to questions about a specific customer. They will then receive a personalized "map" that compares their own style with that of the customer. They will learn about priority similarities and differences and explore specific strategies for connecting better with the customer.

This class includes participant pre-work, validated research-based assessments, individualized participant manuals, and rich video content.

This program is presented in a full-day format.

For pricing information and other details, please contact us.

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