Managing Work Expectations,
Transforming Attitudes
Companies that employ satisfied, successful people reap
the rewards of increased productivity and reduced turnover.
Work expectations are those things people consider likely
to happen in their job situation, either now or in the
future. Whether spoken or unspoken, met or unmet,
expectations have a powerful impact on our thoughts,
feelings, and behaviors, and play a key role in driving
our attitudes. Research shows that people who have clearly
defined, well-communicated expectations find more satisfaction
and success in their work than people whose expectations go
unspoken or unrealized.
This training program helps people in your organization:
- Identify their expectations
- Discover which expectations they consider most important
- Learn how to communicate, initiate action, and adjust expectations
- Get feedback on managing their expectations
- Improve their outlook and enhance their attitude toward work
- Enjoy the benefits of increased job satisfaction and improved performance
In a typical employment situation, certain expectations -
such as salary, hours, and job duties - are clearly understood
by both employer and employee. Other expectations, however,
are so intimately linked to an individual's concept of work
that they oftentimes go unspoken or unacknowledged. Here are
the 10 expectations that impact today's employment relationships
and are discussed in this training program through a personal
assessment tool:
Recognition
Autonomy
Expression
Career Growth
Diversity
Teamwork
Structure
Balance
Stability
Environment
Each employee will receive a participant's binder, which will
include discussion questions and activities, as well as a 36-page
personalized assessment to complete in class and use through the
training program. Through our team approach to learning, the
customization we provide for you, individual exercises and small
group activities, we provide a fun, motivating approach for your
employees.
This program is best presented in a full-day format;
however, a half-day format can be customized.
For pricing information and other details, please contact us.
