Building a Sales Relationship
The most effective salespeople don't use a one-size-fits-all approach to selling. They know how to read the unique needs of each customer and relate to those needs. It's a highly-developed skill, but it can be taught. In this course, DiSC® takes the dizzying diversity of client needs, goals and preferences and puts them into a simple framework that makes sense to almost any salesperson. Participants learn how DiSC® can help them adjust the sales process to acknowledge important preferences and values of their customers. The result is strong, lasting relationships with customers of all styles.
OBJECTIVES:
This program is designed to help participants:
- Appreciate the diversity of their customers' needs and motivations
- Understand the need to adapt their sales strategy to meet the needs of their clients
- Read the DiSC® styles and buying needs of their customers
- Create natural and influential relationships with their customers
The DiSC Profile will be administered in the class. Attendees will discover the four styles of behavior and explore the general preferences of their style. The attendees will learn how to adapt your communication to different styles and learn how to recognize the styles of other people. There will also be a focus on learning how to read and respond to your customer's style.
We provide a fun and motivating approach for your employees through our team approach to learning, the customization we provide for you, individual exercises and small group activities.
This program is presented in a full-day session.
For pricing information and other details, please contact us.
