Telephone Courtesy: The Royal Connection -- Trainers Toolkit (DVD)
(Dupont)

Telephone Courtesy: The Royal Connection -- Trainers Toolkit (DVD)
Regular
$395.00
Online
$395.00

Customer loyalties can be crushed or created over the phone lines. This Trainer's Toolkit demonstrates courteous and effective telephone techniques to ensure that your customers keep calling back!

This program includes all you need to deliver the training. Trainer's package includes Leader's Guide and Participant Materials. To preview, click the FREE Video Preview. Quantity discounts available.

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