Customer service training is obviously not new, but smart companies are always looking for refreshing new approaches that reinforce service techniques and inspire commitment among front-line personnel. In this innovative program, humor, drama and irony all demonstrate how customer service really does make a difference.
This program includes all you need to deliver the training. Trainer's package includes Leader's Guide and Participant Materials. To preview, click the FREE Video Preview. Quantity discounts available.
We also provide facilitation and consulting services. For more information, please visit our Services page.