Communication is more than talking and listening. Genuine communication requires a deep understanding of another person's perspective. But when you take into consideration all of our biases, behavioral idiosyncrasies, unspoken emotions, personal agendas, and unshared assumptions, this can seem almost impossible. However, for years, DiSC® has successfully helped people understand each other on a more fundamental level. This program shows participants how to read other people and see how others interpret their behaviors. It leaves them with a gut-level appreciation for the needs of their co-workers. Ultimately, the program helps participants adapt their communication styles in a way that creates an enduring working alliance among group members.

OBJECTIVES:

This program is designed to help participants:

• Understand the DiSC® model of human nature and develop an appreciation for personal differences
• Get feedback to see the different ways that their behaviors are interpreted by their co-workers
• Read about their co-workers' DiSC® styles and learn how to anticipate their unique preferences
• Gain an empathic understanding for why their co-workers act the way they do
• Recognize the types of communication that are effective and ineffective with each style
• Develop specific communication strategies that build a culture of alliance and collaboration

The DiSC® Profile will be administered in the class. Attendees will discover the four styles of behavior and explore the general preferences of their style. The attendees will understand how others interpret their behavior and learn how to recognize the styles of other people. Participants will also learn how to adapt their communication to different styles.

We provide a fun and motivating approach for your employees through our team approach to learning, the customization we provide for you, individual exercises and small group activities.

This program is presented in a full-day session.

CALL TRAINING SOLUTIONS, INC. FOR PRICING INFORMATION AND OTHER DETAILS.